User Agreement

The terms below have specific meanings throughout this Agreement. They apply to their singular and plural forms unless context clearly indicates otherwise.

Agreement, Terms, User Agreement

This document, including any policies it links to or incorporates by reference, such as the Privacy Policy and any future feature-specific rules we publish.

ameri.gg, we, us, our

ameri.gg, operating from Turkey, together with our affiliates, successors, and assigns.

You, your, user

The natural person agreeing to these Terms and using the Services. If you are using the Services on behalf of a minor, “you” also includes that minor’s Representative.

Services

The Website, the Apps, our support channels, any community or social features we offer, in-game purchases, advertising, events, and any related services we offer now or in the future that link to or reference these Terms.

Website

Our website at ameri.gg, including subdomains, blog pages, store listings hosted on our domain, and any web pages we operate that link to these Terms.

Apps

Our mobile and other applications, including Blocks Out, and any future games or apps published under the ameri.gg brand or by us through a Mobile Platform.

Account

Any account, profile, or sign-in identity you create for the Services, whether through an email, a Mobile Platform, a third-party login, or another method we offer.

Content

Text, images, audio, video, code, design, levels, puzzles, marks, software, and other materials made available through the Services.

User Content

Content you submit, post, share, or transmit through the Services. User Content is divided into Submitted Content and Public Content.

Submitted Content

User Content you send privately to us or that is visible only to you and our team — for example, feedback, bug reports, survey responses, support requests, and any material you submit for our internal review.

Public Content

User Content that is or may become visible to other users or to the public — for example, profile names, profile pictures, leaderboard entries, community posts, in-game messages, or content you publish through any future social feature we offer.

Virtual Items

In-game items, features, or unlockables made available through the Services, including hints, undos, hint packs, undo packs, level packs, cosmetics, themes, and similar items.

Virtual Currency

Any fictional in-game currency, points, gems, coins, tickets, or similar units used inside an App. Virtual Currency has no real-world value and is not legal tender, a financial instrument, or a security.

In-App Purchase or IAP

A purchase you make inside an App using the billing system of a Mobile Platform — typically Apple’s App Store or Google Play.

Subscription

A recurring paid plan that continues to bill on a fixed schedule (for example weekly, monthly, or yearly) until cancelled.

Mobile Platform

The Apple App Store, Google Play Store, or any other application store, device platform, or distribution channel through which you access the Apps. Each Mobile Platform has its own terms that may apply in addition to these Terms.

Beta Feature

Any feature, App, content, or service we label as beta, preview, experimental, alpha, test, or similar. Beta Features are provided as is and may change, be limited, or be removed at any time.

AI System

Any automated or generative system used by us, by you, or by a third party — including machine-learning models, large language models, image or audio generators, recommendation systems, automated decision systems, and similar technologies.

EEA, EU, UK

EEA means the European Economic Area. EU means the European Union. UK means the United Kingdom of Great Britain and Northern Ireland.

United States or US

The United States of America, including its states, the District of Columbia, and its territories and possessions.

Personal Data

Information that identifies, relates to, or can reasonably be linked to a natural person, as defined by applicable law (including the GDPR, UK-GDPR, CCPA, CPRA, and similar laws). The Privacy Policy describes how we handle Personal Data.

Privacy Policy

Our privacy policy at ameri.gg/privacy, as updated from time to time.

DSA

The European Union Digital Services Act, Regulation (EU) 2022/2065.

DMCA

The United States Digital Millennium Copyright Act, 17 U.S.C. § 512.

Representative

A parent, legal guardian, or other person legally authorized to act on behalf of a minor or another individual who cannot, on their own, agree to these Terms.

Sensitive Country

A country, region, government, or party subject to comprehensive sanctions or embargoes under applicable law, including those administered by the United States, the European Union, the United Kingdom, or the United Nations.

Effective Date

The date shown at the top of this Agreement as the effective date of the current version.

The Services are intended for people who are old enough, where they live, to enter into a binding contract and to consent to the processing of their Personal Data. By using the Services, you confirm that each statement below is true for you.

Minimum Age

You must be at least the minimum age that applies to you:

• If you live in the United States, you must be at least 13 years old.
• If you live in the European Economic Area, the United Kingdom, or Switzerland, you must be at least 16, or the lower digital-consent age set by your country (which can be as low as 13 in some EU member states).
• If you live elsewhere, you must be at least 13 and old enough under local law to use the Services and to consent to the processing of your Personal Data.
• If you are below the age at which a person can enter into a binding contract under the law that applies to you, your Representative must read and agree to these Terms on your behalf and remain responsible for your use of the Services.

Parental and Representative Consent

If you are a Representative agreeing to these Terms on behalf of a minor, you confirm that you have read these Terms, that you accept them on the minor’s behalf, and that you are responsible for the minor’s use of the Services and any charges the minor incurs. You should supervise the minor’s use of the Services, including In-App Purchases, communications, advertising-supported features, and any optional features that involve third parties.

Capacity to Contract

You confirm that you have the legal capacity to enter into this Agreement and that doing so does not violate any law, court order, or contract that applies to you. If you are agreeing to these Terms on behalf of an organization, you confirm that you are authorized to bind that organization to these Terms, and the words “you” and “your” refer to that organization.

One Account Per Person

Where the Services use Accounts, each person may register only one Account, unless we expressly allow otherwise. You may not share your Account with anyone, sell or transfer your Account, or let any other person use it. You are responsible for any activity that takes place through your Account.

Restricted and Sensitive Countries

You may not use the Services if you are located in, ordinarily resident in, or a national of a Sensitive Country, or if you are listed on a sanctions, denied-party, or restricted-party list maintained by the United States, the European Union, the United Kingdom, or the United Nations. You also may not use the Services if applicable export-control or sanctions laws prohibit you from doing so. This Agreement is conditioned on your compliance with those laws at all times.

Verification, Suspension, and Refusal

We may refuse, suspend, limit, or terminate access for any user who does not meet these eligibility requirements, or whom we reasonably believe is using the Services in violation of these Terms. We may also ask you to confirm your age, your country of residence, or your authority as a Representative before allowing certain features, and we may rely on the information you provide.

Account Information

If a feature requires an Account, you must provide accurate, current, and complete information when you register, and you must keep that information up to date. You may not impersonate any person or entity, register using another person’s identity, or provide false age, location, or eligibility information.

Account Security

You are responsible for keeping your Account credentials confidential and for any activity that takes place under your Account, whether or not you authorized it. Choose a strong password, do not share it, and do not allow any other person to use your Account. If you suspect unauthorized use of your Account, or any breach of security, contact us at support@ameri.gg as soon as you reasonably can.

Electronic Communications Consent

By using the Services or creating an Account, you consent to receive communications from us in electronic form, including notices, agreements, disclosures, receipts, and other information required by law. We may communicate with you by email, push notification, in-app or in-game message, on-page banner, or any other electronic method we reasonably choose. You agree that all electronic communications we provide satisfy any legal requirement that such communications be in writing, and that this consent is given under the United States Electronic Signatures in Global and National Commerce Act (E-SIGN), the Uniform Electronic Transactions Act (UETA), and any similar law that applies to you.

You may withdraw this consent and request paper copies of legally required notices by emailing support@ameri.gg. If you withdraw consent, we may not be able to provide some or all of the Services to you.

How We May Notify You

Unless these Terms or applicable law require a specific method, we may deliver notices to you by email to the address linked to your Account, by in-app or in-game message, by push notification, by an on-screen notice on the Website, or by any other reasonable method. A notice is effective when sent. You are responsible for keeping your contact information current so that we can reach you.

How You May Notify Us

Unless these Terms specify a different method or address, you may give us notices by emailing support@ameri.gg. Some notices — including arbitration opt-out, DMCA takedown notices, DSA reports, and legal service of process — must follow the specific methods described in those sections of this Agreement.

Wireless, Mobile, and Data Charges

Use of the Services may involve mobile data, voice, or messaging usage, which may result in charges from your wireless carrier or internet provider. You are responsible for any such charges. We do not reimburse wireless, mobile, or internet costs that result from your use of the Services.

Identity and Eligibility Verification

Where reasonable or where required by law, we may verify your identity, age, country, payment method, or eligibility for a particular feature, promotion, or prize. You agree to cooperate with these checks and to provide accurate information. We may suspend access while we conduct a verification check, and we may refuse or terminate access if we cannot verify the information we request.

Inactive Accounts

If your Account is inactive for an extended period, we may suspend, archive, or close it after giving you reasonable notice where feasible. Account closure may include deletion of associated data, Virtual Items, and Virtual Currency, except to the extent we are required by law to retain certain information. The Privacy Policy describes our retention practices in more detail.

Grant of License

Subject to your compliance with this Agreement, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services, and to download, install, and run one copy of each App on a device you own or control, solely for your own personal, non-commercial enjoyment. You may keep one backup copy of each App on a personal storage medium solely for archival purposes.

This license does not transfer any ownership in the Services, the Apps, the Website, or any Content to you. Except for the limited license described above, all rights in and to the Services, the Apps, the Website, and the Content remain with us and our licensors.

What You May Not Do

You agree not to do any of the following:

• Copy, modify, adapt, translate, or create derivative works of any part of the Services or any Content, except as expressly permitted by these Terms or by applicable law.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, file formats, algorithms, or non-public APIs of the Services, except to the extent applicable law expressly permits and you have first asked us in writing for the information you need to achieve interoperability and we have not provided it within a reasonable period.
• Remove, obscure, or alter any copyright notice, trademark, watermark, or other proprietary marking on or in the Services or Content.
• Sell, rent, lease, lend, sublicense, distribute, publish, host, broadcast, or commercially exploit the Services, the Apps, or any Content, in whole or in part, except where these Terms expressly allow it (for example, the user-content licenses in Section 6) or where applicable law permits a use that cannot be contracted away.
• Circumvent, disable, or otherwise interfere with security features, license enforcement, technical limitations, anti-cheat systems, age gates, content controls, geographic restrictions, advertising controls, or any feature that restricts access or copying.
• Use the Services to develop or train any competing service, App, or AI System, or to create a substitute for any part of the Services.
• Use the Services in a way that violates these Terms, the rules of any Mobile Platform, or any law that applies to you.

Open-Source Components

Some components of the Apps or the Services may be made available under separate open-source or third-party software licenses. Where this is the case, the terms of the applicable open-source or third-party license control for that component, and nothing in this Agreement is intended to limit your rights under that separate license. We will, where required by an applicable license, make a notice of the relevant open-source components available inside the App or on request.

Updates and Changes

We may issue updates, patches, bug fixes, new versions, or new releases of the Apps or the Services. These updates may install automatically through your Mobile Platform or device, may add or remove features, may change how the Services look or behave, and may require you to accept new terms before continued use. The license granted in this Section applies to each update unless that update is accompanied by separate terms, in which case those separate terms control for that update.

License Duration and End

The license granted in this Section is effective until ended. It ends automatically if you breach any part of this Agreement. We may also end or suspend the license at any time as described in Section 20. When the license ends, you must stop using the Services and the Apps and delete any copies, including any backup copy you made.

Reservation of Rights

All rights not expressly granted to you in this Agreement are reserved by us and our licensors. No rights are granted to you by implication, estoppel, or any other legal theory.

Our games are designed for calm, focused play. To keep the Services safe, fair, and pleasant for everyone, you agree not to use the Services in any of the ways described below, whether the use is your own, automated, or carried out through someone else.

Behavior Toward Other People

• No harassment, threats, intimidation, stalking, or coordinated targeting of any person.
• No hate speech, discrimination, or content that attacks people based on race, ethnicity, national origin, religion, disability, sex, gender, gender identity, sexual orientation, age, veteran status, or any other protected characteristic.
• No doxxing or sharing of another person’s private information (such as home address, phone number, government identifiers, or financial information) without their clear permission.
• No impersonation of any person, organization, employee of ameri.gg, or representative of a Mobile Platform or other partner.

Content You May Not Submit or Distribute

• No content that is illegal, that promotes illegal activity, or that violates any law that applies to you.
• No content that sexualizes, exploits, or endangers minors in any way. We may report apparent child sexual exploitation content to law enforcement.
• No content that promotes terrorism, organized criminal violence, mass violence, or self-harm; no instructions for weapons designed to cause mass harm.
• No content that infringes any copyright, trademark, patent, trade secret, right of publicity, right of privacy, or other intellectual or proprietary right.
• No spam, mass-unsolicited messages, scams, phishing, pyramid or chain schemes, or fraudulent solicitations.
• No malware, viruses, worms, ransomware, scripts, or other code intended to disrupt, damage, or gain unauthorized access to any system, device, account, or data.
• No content that is intentionally false, misleading, or designed to deceive about its source, including manipulated or AI-generated content used to misrepresent a real person without their consent.

Manipulation of the Services

• No exploiting bugs, glitches, errors, or unintended behavior in the Services for unfair advantage or commercial gain. If you find a bug, please tell us at support@ameri.gg instead of using it.
• No cheating, hacking, or use of unauthorized third-party software, automation, bots, scripts, macros, or modified clients in the Apps or any feature where competition, ranking, or progression matters.
• No creation, sale, transfer, or purchase of Accounts; no operating multiple Accounts to evade suspensions, gain unfair advantage, or circumvent purchase limits, unless we expressly allow it.
• No interference with our anti-cheat, moderation, security, or fraud-prevention systems.
• No real-money trade or off-platform sale of Accounts, Virtual Items, Virtual Currency, in-game progress, or other entitlements outside the channels we authorize.

Technical and Security Restrictions

• No denial-of-service attacks, traffic flooding, or any attempt to overload, destabilize, or impair the Services.
• No probing, scanning, or testing the vulnerability of the Services or any related system or network without our prior written permission, except for testing strictly limited to your own device.
• No scraping, indexing, harvesting, or other automated extraction of data from the Services, except by general-purpose public search engines that respect our robots.txt and only to the extent allowed by these Terms.
• No circumventing security, geographic, age, content, or rate-limit restrictions, license enforcement, or any technical measure used to protect the Services or any Content.
• No use of any AI System to attack, scrape, mirror, or overload the Services, or to bypass any restriction described in this Section.

Commercial Restrictions

• No commercial use of the Services or any Content without our prior written permission, except for the limited streaming, video, and screenshot use we permit elsewhere in this Agreement or by separate brand or creator policy.
• No advertising, sponsorship, promotion, or solicitation injected into the Services without our prior written permission.
• No use of the Services or Content to develop, train, fine-tune, validate, or benchmark any AI System or competing product, except as expressly allowed by these Terms.

Our Right to Investigate and Respond

We are not required to monitor the Services, but we may review, investigate, or remove content and activity that we reasonably believe violates this Section, and we may warn, suspend, limit, or terminate access without prior notice where we consider it necessary, all as further described in Sections 7 and 20. We may also report suspected illegal activity to law enforcement and cooperate with any lawful request.

This Section explains the rights you keep, and the rights you give us, in any User Content you provide. It is written to cover both today’s Services and any community, social, or creator features we may add in the future.

You Keep Ownership of Your User Content

As between you and us, you keep any rights you already had in your User Content. We do not claim ownership of your User Content. Submitting User Content to the Services does not transfer your rights to us; it grants us the licenses described below so we can run, improve, and promote the Services.

License You Grant Us — Submitted Content

When you provide Submitted Content (for example, feedback, bug reports, survey responses, support requests, or materials you send us privately), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully paid, non-exclusive, sublicensable, and transferable license to use, copy, store, reproduce, modify, adapt, translate, create derivative works of, publish, transmit, and display that Submitted Content for any purpose related to operating, improving, supporting, securing, marketing, or developing the Services and our business. To the maximum extent permitted by applicable law, you waive any moral rights, rights of attribution, and similar rights you may have in the Submitted Content with respect to that use.

License You Grant Us — Public Content

When you provide Public Content (for example, profile names, profile pictures, leaderboard entries, community posts, in-game messages, or content you publish through any future social or creator feature), you grant us a worldwide, royalty-free, fully paid, non-exclusive, sublicensable, and transferable license to host, store, reproduce, modify, adapt, translate, create derivative works of, distribute, publicly perform, publicly display, and otherwise use that Public Content in connection with the Services, including for marketing, promotion, and community features. This license is granted for as long as you keep the Public Content available through the Services, and continues for a reasonable period after removal so that we can complete operations such as back-ups, search-index updates, moderation review, copies retained by other users, and lawful retention.

Your Promises About User Content

By providing any User Content, you represent and warrant that:

• You own the User Content or have all rights, licenses, consents, and permissions needed to provide it and to grant us the licenses in this Section.
• The User Content does not infringe any copyright, trademark, patent, trade secret, right of publicity, right of privacy, contractual right, or other intellectual or proprietary right of any person.
• The User Content does not violate any law that applies to you, and does not contain anything prohibited under Section 5 (Acceptable Use).
• Where the User Content includes the name, image, voice, likeness, or personal information of any other person, you have the consents and authorizations needed for the uses described in this Agreement.
• Where any part of the User Content was generated, edited, or assisted by an AI System, you have the rights needed to provide it and you have not used the AI System in a way that violates Section 5 or Section 8.

Removal, Modification, and Featured Use

We may, but are not required to, review, edit, refuse, remove, or restrict access to any User Content at any time for any reason consistent with this Agreement and applicable law. We may also feature, showcase, or promote Public Content (for example, on the Website, in storefronts, in social media posts, in ads, or in community programs) under the license you grant us above.

Survival

The licenses you grant in this Section survive any termination of your Account, your access to the Services, or this Agreement. Removing your User Content from the Services does not, by itself, end the licenses granted for any prior use, copy, derivative, sublicense, or back-up that already exists.

Indemnification

You are responsible for any User Content you provide and, as further described in Section 23, you agree to defend us and the other persons listed in that Section against any third-party claim arising from your User Content or your breach of the promises in this Section.

Our Approach to Moderation

We are not required to monitor User Content or other user activity, but we may review, investigate, and take action on any content or activity that we reasonably believe violates this Agreement, our community guidelines (where published), or any law that applies to us. Possible actions include warning a user, removing or restricting access to specific content, demoting visibility, suspending features, suspending an Account, terminating access, and reporting unlawful conduct to the appropriate authority.

How to Report Content or Conduct

If you believe any User Content or activity on the Services is illegal or violates this Agreement, please email support@ameri.gg with the subject line “Content report.” Please include:

• A description of the content or activity you are reporting and the reason you believe it is illegal or violates these Terms.
• The exact location of the content (for example, a URL, an in-game screenshot, or the username and timestamp).
• Your name and contact email so that we can reply, and a statement that the information in the report is accurate.
• If you are reporting on behalf of someone else, your authority to do so.

Copyright complaints must follow the separate procedure in Section 17 (Copyright Infringement and DMCA Policy).

Notice-and-Action for EU Users (DSA Article 16)

If you are in the European Union and you wish to notify us of content you believe to be illegal under EU law or the law of an EU member state, you may use the email address above. Please include the elements described in the bullet list above; this satisfies the “sufficiently precise and adequately substantiated” standard under Article 16 of the EU Digital Services Act. Notices that contain those elements give us actual knowledge or awareness of the content you describe for the purposes of EU intermediary liability rules.

Statement of Reasons

Where we restrict the visibility of, remove, disable access to, or otherwise act on User Content, or where we suspend or terminate an Account or the provision of a service to a user, we will, where required by law, provide the affected user with a clear and specific statement of reasons explaining the action, the legal or contractual ground for the action, and the available options to contest the decision.

Internal Complaint-Handling

If we take a moderation action that affects you and you believe the decision was wrong, you may submit a complaint by emailing support@ameri.gg with the subject line “Moderation appeal,” for at least six months from the date of the decision. Please describe the action, the date, and why you believe it was wrong. We will review the complaint diligently, in a non-arbitrary way, and reverse our decision where we conclude that the content or conduct does not warrant the action taken.

Out-of-Court Dispute Settlement

Where the EU Digital Services Act provides for out-of-court dispute settlement of moderation disputes, you may have the right to refer a moderation decision to a certified out-of-court dispute settlement body. Using internal complaint-handling first is not required, and using out-of-court dispute settlement does not affect your right to seek a remedy before a court.

Trusted Flaggers

We will give priority to notices submitted by trusted flaggers awarded that status under the DSA, acting within their designated area of expertise.

Misuse of Reporting and Appeal Mechanisms

We may suspend, for a reasonable period and after a prior warning, the processing of notices and complaints from users who frequently submit notices or complaints that are manifestly unfounded.

Single Point of Contact

Our single point of contact for users, for member-state authorities, and for the European Commission for matters related to the EU Digital Services Act is support@ameri.gg. The preferred language is English; we accept communications in any official language of the European Union and will reply in English unless we agree otherwise.

Restrictions on Third-Party AI Use

Without our prior written permission, you may not, and you may not allow any other person or AI System to, use the Services, the Apps, the Website, the Content, or any output, screen capture, screen recording, network traffic, or telemetry from the Services to:

• Train, fine-tune, validate, benchmark, evaluate, prompt, or otherwise develop or improve any AI System.
• Build a dataset, corpus, index, or vector store intended for the development of any AI System.
• Perform text or data mining, automated extraction, or systematic copying of any part of the Services or Content.
• Reproduce, generate, or distribute any output that is substantially similar to, or designed to compete with, our Apps, levels, puzzles, designs, art, or marks.
• Otherwise use the Services or Content as machine input in a way that is not expressly permitted by these Terms.

These restrictions are an express reservation of rights under any law that permits machine-based extraction of data from publicly available sources unless reserved by the rights holder. We reserve those rights here.

Reservation of Our Own Use of AI

We may use AI Systems and other automated tools as part of operating the Services — for example, to detect bugs, recommend levels, balance difficulty, prevent fraud or abuse, run anti-cheat systems, moderate User Content, improve accessibility, support customer service, generate optional content, or develop new games or features. Nothing in this Section limits our right to do so. The Privacy Policy describes how we handle Personal Data in these uses.

Disclosure of AI-Generated Content

Where we offer a feature that generates text, images, audio, video, or other content using an AI System, we will, where required by applicable law (including the EU AI Act), disclose that the content is generated or manipulated by an AI System, in a way that is clear, accessible, and timely. We may rely on watermarking, labels, in-app messages, or similar methods to provide this disclosure.

User Use of AI Inside the Services

You may not use AI Systems inside or in connection with the Services in any way that violates Section 5 (Acceptable Use). In particular, you may not use AI to impersonate a real person without consent, to generate content that targets or harasses other users, to automate gameplay where automation is prohibited, or to generate content that is illegal under the rules of Section 5.

Inputs You Provide to AI Features

If you submit prompts, inputs, or other materials to any AI feature we offer, your submission is User Content for the purposes of Section 6, and you grant the licenses described in that Section. Where required, we will describe in the Privacy Policy or in feature-specific notices how those inputs may be used to operate, improve, or train models we control.

License, Not Property

Virtual Items and Virtual Currency are licensed to you, not sold, and they are part of the Services. You receive a personal, non-exclusive, non-transferable, revocable license to use them inside the relevant App for your own enjoyment, subject to this Agreement. You do not own Virtual Items or Virtual Currency, and you have no property interest in them.

No Real-World Value

Virtual Items and Virtual Currency have no real-world or monetary value, are not legal tender, are not financial instruments, are not securities, and cannot be exchanged for cash or any item of monetary value from us. They are not bank deposits, e-money, or stored-value products, and they are not insured by any deposit-insurance scheme.

Not Blockchain Assets

Unless an App expressly says otherwise in writing, Virtual Items and Virtual Currency are not non-fungible tokens (NFTs), cryptocurrencies, or any other form of blockchain-based asset. They cannot be transferred to, withdrawn into, or backed by any external wallet, ledger, or chain.

Non-Transferable

You may not sell, trade, gift, transfer, lend, sublicense, rent, or attempt to redeem Virtual Items, Virtual Currency, Accounts, or in-game progress, except through a feature we expressly provide for that purpose. Any attempt to do so outside the channels we authorize is void and a breach of this Agreement.

Right to Manage the Economy

We may, at any time and at our discretion: introduce, modify, rebalance, replace, retire, or remove Virtual Items and Virtual Currency; change their availability, price, exchange rate, drop rate, or earn rate; impose or change limits on holdings, transfers, or accumulation; reset balances at the end of seasons, events, or competitions; and end any in-game economy, including by closing an App or feature. Where required by law, we will provide reasonable advance notice of changes that materially reduce a feature you have purchased.

Device-Locked Items

Where an App stores Virtual Items or Virtual Currency locally on your device and we do not offer cloud sync for that App, those Virtual Items and Virtual Currency are tied to that specific installation. We are not responsible for losses caused by uninstallation, device reset, device loss, software incompatibility, or any other event that affects local storage.

Forfeiture on Account or Service End

Virtual Items and Virtual Currency may be forfeited without refund if your Account is suspended or terminated as described in Section 20, if a feature or App is retired, if you violate this Agreement, or if applicable law requires forfeiture.

Right to Refuse and Reverse Transactions

We may refuse, cancel, or reverse the issuance of Virtual Items or Virtual Currency where we reasonably believe a transaction involves fraud, error, chargeback, abuse, exploit, breach of this Agreement, sanctions risk, or any other lawful concern. Where we reverse a transaction, we may also remove the corresponding Virtual Items or Virtual Currency from your Account or device.

Many features of the Services are free. Some features — such as removing ads, hint or undo packs, level packs, cosmetics, or subscriptions — require payment. This Section describes how payments work and what you should know before buying.

How Payments Are Processed

Depending on where you make a purchase, your payment is processed through us, through a Mobile Platform, or through a third-party payment processor. The processor handling your payment is identified at checkout.

Pricing, Currency, and Taxes

Prices are shown at checkout in the local currency or in the currency the relevant Mobile Platform supports for your region. Prices may differ between regions and may include or exclude applicable taxes, depending on the Mobile Platform and the law that applies. Where taxes are not included in the displayed price, they are added at checkout where required by law.

One-Time Purchases

A one-time purchase (for example, an ad-removal unlock, a hint pack, or a level pack) gives you the corresponding Virtual Items, Virtual Currency, or entitlement once the payment is confirmed. The license to use what you bought is governed by Section 4 and Section 9, and refund rules are described in Section 11.

Subscriptions and Auto-Renewal

A Subscription is a recurring paid plan. Each Subscription is described at checkout, including the price for the initial billing period, the length of the period, the renewal price, the renewal frequency, and any introductory or trial terms.

• Your Subscription will automatically renew at the end of each billing period at the then-current renewal price, unless you cancel before the renewal date.
• Auto-renewal continues until you cancel, even if you stop using the Subscription.
• We or the Mobile Platform charge the payment method on file for each renewal. If a renewal payment fails, we or the Mobile Platform may retry, downgrade, or cancel the Subscription.
• You can cancel an Apple App Store Subscription in the Settings app on your Apple device, and a Google Play Subscription in the Google Play app, at any time. The cancellation will take effect at the end of the current billing period.
• Where we sell a Subscription directly, you can cancel by following the in-product cancellation steps or by emailing support@ameri.gg.
• Cancellation does not, by itself, entitle you to a refund of amounts already paid; refund rules are described in Section 11.

Free Trials and Introductory Offers

Where a Subscription includes a free trial or introductory offer, the terms of that offer are shown at checkout, including the duration of the trial or introductory period and the price that applies after it ends. Unless the offer says otherwise, the Subscription automatically converts to a paid Subscription at the end of the trial or introductory period at the then-current renewal price, and the cancellation rules described above apply. You may cancel before the end of the trial to avoid being charged the renewal price.

Price and Plan Changes

We may change the price, features, or terms of a Subscription. Where required by law, we will give you advance notice of a material change before it takes effect, by email, in-app message, or another reasonable method, together with information about how to cancel if you do not accept the change. The change will apply to the next billing period after the notice period unless the law that applies to you requires a different approach.

Promotional Codes and Vouchers

Promotional codes, vouchers, and credits we issue are for personal use, are non-transferable unless we say so expressly, have no cash value, may be limited in time and quantity, may be subject to additional rules at the point of issue, and may be cancelled where they are used in a way that violates this Agreement or the rules of the promotion.

Failed Payments and Chargebacks

If a payment fails, is reversed, or is the subject of a chargeback, we may suspend or limit access to the related entitlement, remove the related Virtual Items or Virtual Currency from your Account, recover related benefits, and require payment of any amount we are charged as a result. We may also refuse future purchases from a payment method that has failed or been the subject of a chargeback that we believe was made in bad faith.

Records of Your Purchases

Receipts and purchase records are issued by the relevant Mobile Platform or payment processor. Where we sell directly, we will provide a receipt or order confirmation by email or inside the App.

General Rule for Digital Content

All purchases of Virtual Items, Virtual Currency, Subscriptions, level packs, ad-removal unlocks, and other digital content from the Services are final and non-refundable, except where this Agreement says otherwise or where applicable law gives you a refund right that cannot be waived.

Refunds Through Apple and Google

If you bought through the Apple App Store or Google Play, Apple and Google handle refunds for those purchases under their own policies. We are not able to issue refunds for In-App Purchases made through Apple or Google. To request a refund, please use the relevant Mobile Platform’s refund process:

• Apple: see Apple’s “Request a refund” page in the App Store or at reportaproblem.apple.com.
• Google: see Google Play’s refund policy in the Play Store or Google Play Help.

We may, on a goodwill basis, ask the Mobile Platform to consider a refund or work with you to resolve an issue, but the Mobile Platform makes the final decision under its own rules.

Refunds for Direct Purchases

Where we sell directly (for example, on the Website or through a non-app-store channel), refund requests are reviewed under this Section and applicable law. To request a refund, email support@ameri.gg with the subject line “Refund request,” the order identifier, and a brief description of the issue.

EU and UK Cooling-Off Right for Digital Content

If you are a consumer in the European Union, the European Economic Area, or the United Kingdom, you may have a statutory right to withdraw from a purchase of digital content within fourteen days, without giving a reason. By starting to use, download, install, or otherwise access the digital content immediately after purchase, you expressly request immediate performance and acknowledge that you lose the right of withdrawal once performance has begun, to the extent permitted by applicable law. If you have a withdrawal right that has not been lost in this way, you may exercise it by emailing the address above before the end of the fourteen-day period.

Subscription Cancellation

You can cancel a Subscription at any time. Cancellation stops future renewals; it does not, by itself, entitle you to a refund of amounts already paid for the current billing period, except where applicable law requires otherwise. After cancellation, you keep access to the Subscription benefits until the end of the period you have already paid for, unless we are required to remove access earlier.

Refunds at Our Discretion

We may, at our discretion, issue full or partial refunds, credits, or replacement Virtual Items in situations such as duplicate charges, our error, an outage that materially prevented you from using a paid feature, or another circumstance where a refund is the fair outcome. Issuing a discretionary refund in one case does not commit us to issuing a refund in any other case.

Statutory Rights Are Not Waived

Nothing in this Section limits any consumer right that applies to you under the law of your country or region and that cannot be waived by contract. Where a mandatory right gives you a remedy that goes further than this Section, that remedy applies.

Third-Party Services in the Services

The Services rely on, integrate with, or display content from third-party services. These may include, among others, hosting providers, content delivery networks, Mobile Platforms, app stores, payment processors, identity providers, analytics and crash-reporting software-development kits (SDKs), advertising and attribution networks, consent-management platforms, customer-support tools, communications providers, security providers, and AI service providers (collectively, “Third-Party Services”).

Third-Party Terms Apply

Your use of a Third-Party Service is governed by the third party’s own terms, policies, and notices, in addition to this Agreement. Where there is a conflict between this Agreement and a Third-Party Service’s terms for use of that service, the third-party terms control for that service. We are not a party to your relationship with any third party.

No Endorsement, No Liability

We do not endorse, warrant, or assume responsibility for any Third-Party Service, third-party content, or third-party advertising, and we are not responsible for any act, omission, or harm caused by a third party. References, links, or integrations within the Services are provided for convenience and do not imply any affiliation, sponsorship, or approval by us, unless we expressly say so in writing.

Third-Party Logins and SSO

If we offer a way to sign in or link your Account using a third-party identity provider (for example, Sign in with Apple, Sign in with Google, or another sign-in service), using that option may share information between the identity provider and us as described at the time you link the account and in the Privacy Policy. The identity provider’s own terms govern your use of its service. You may unlink the identity at any time, subject to keeping another sign-in method available where the Services require one.

Third-Party Ads

Some Apps may show advertising provided by third-party advertising networks. The advertisements, the products and services they promote, and the actions of the advertisers are not under our control. We are not responsible for the content of any advertisement, any promise made in an advertisement, or any transaction you enter into with an advertiser. The Privacy Policy describes how we and our advertising partners may process information for advertising.

Third-Party Links

The Services may contain links to third-party websites or resources. We do not control those resources and we are not responsible for them. Following a link to an external resource is at your own risk and is governed by the destination’s own terms and policies.

Discontinuation of Third-Party Features

Third-Party Services may change, become unavailable, or be discontinued by the third party at any time. Where a Third-Party Service is no longer available, we may remove, replace, or modify features that depend on it, without owing you a refund or compensation, except where Sections 11 or 22 require otherwise.

Each Mobile Platform has its own terms that apply to your use of an App distributed through that store. The provisions in this Section apply in addition to the rest of this Agreement and, where they conflict with the rest of this Agreement, control for the App downloaded from the relevant Mobile Platform.

Apple App Store

This Subsection applies to any App you download from Apple’s App Store (each, an “Apple App”).

• Acknowledgement: This Agreement is between you and us, not Apple. We, and not Apple, are solely responsible for the Apple App and its content.
• Scope of License: The license granted to you in Section 4 is further limited to use of the Apple App on any Apple-branded products that you own or control and as permitted by the Usage Rules in Apple’s App Store Terms of Service. The Apple App may be accessed and used by other accounts associated with you via Apple’s Family Sharing or other Apple sharing features.
• Maintenance and Support: We, and not Apple, are responsible for providing any maintenance and support services for the Apple App, as required under applicable law or this Agreement. Apple has no obligation whatsoever to furnish any maintenance and support services for the Apple App.
• Warranty: We, and not Apple, are responsible for any product warranties for the Apple App, whether express or implied by law, to the extent not effectively disclaimed. If the Apple App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Apple App to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Apple App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our sole responsibility.
• Product Claims: We, and not Apple, are responsible for addressing any claims you or a third party have relating to the Apple App or your use of the Apple App, including (i) product-liability claims, (ii) any claim that the Apple App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer-protection, privacy, or similar legislation.
• Intellectual Property Rights: In the event of any third-party claim that the Apple App or your possession and use of the Apple App infringes that third party’s intellectual property rights, we, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer Name and Address: Our contact information for any notice, question, or complaint about the Apple App is support@ameri.gg.
• Third-Party Beneficiary: You and we acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement as it applies to the Apple App, and that, upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as it applies to the Apple App.

Google Play

This Subsection applies to any App you download from Google Play (each, a “Google Play App”).

• Acknowledgement: This Agreement is between you and us. Google is not a party to this Agreement and is not responsible for the Google Play App or its content.
• Distribution and Compliance: We distribute the Google Play App in accordance with the Google Play Developer Distribution Agreement and the Google Play Developer Program Policies. Where any provision of this Agreement is inconsistent with the Google Play Developer Distribution Agreement, the Google Play Developer Distribution Agreement controls for the Google Play App.
• Family Sharing: The Google Play App may be shared with the members of your Google Play Family Library where the App is eligible and where you have enabled Family Library sharing. Family Library use is subject to the rules of Google Play Family Library and the Account-sharing limits in Section 3.
• Refunds and Billing: Refund requests and billing disputes for In-App Purchases through Google Play are handled by Google as described in Section 11.

Other App Stores and Distribution Channels

Where we make an App available through any other application store, device platform, or distribution channel (including any “alternative app store” or web distribution channel permitted under applicable law), the terms of that store or channel may apply in addition to this Agreement. Where any provision of this Agreement is inconsistent with a mandatory term required by that store or channel for distribution to you, the required term controls for that App and that channel.

Future Mobile Platforms

This Section is intended to apply, with the necessary changes, to any future Mobile Platform on which an App is distributed. Where the Mobile Platform requires us to include specific language as a third-party beneficiary clause, an end-user-license-agreement minimum, or a disclaimer, we incorporate those required terms by reference for distribution through that Mobile Platform.

What Beta Features Are

We may make Beta Features available to all users, to a subset of users, or to invited testers. Beta Features are early or experimental versions of features, Apps, or services that may be incomplete, unstable, or different from the final release. Joining a Beta Feature is voluntary; if you do not want to participate, you can opt out of the Beta Feature where opt-out is offered, or simply not use it.

“As Is” and No Service Levels

Beta Features are provided as is and as available, and the disclaimers and liability limits in Sections 21 and 22 apply to them in full. We make no promise about the uptime, availability, performance, accuracy, security, compatibility, or fitness of any Beta Feature, and we do not commit any service-level objective for Beta Features.

Right to Change or Withdraw

We may add, change, limit, suspend, or discontinue any Beta Feature at any time, in whole or in part, with or without notice. We may also choose not to release a Beta Feature in any final form, and we have no obligation to make any Beta Feature generally available.

Confidentiality

Where we mark a Beta Feature as confidential, or where we provide it under a separate confidentiality arrangement (for example, in a closed beta), you agree not to disclose information about the Beta Feature, screenshots of it, recordings, performance data, or internal materials we share with you, until we make the Beta Feature generally available or otherwise authorize the disclosure.

Feedback and Data

Any feedback you give us about a Beta Feature is Submitted Content under Section 6 and is also subject to Section 15 (Feedback Submissions). The Privacy Policy describes how we may collect additional usage, diagnostic, or telemetry data from Beta Features for the purpose of evaluating and improving them.

No Reliance

You should not rely on a Beta Feature for any business-critical, paid, or otherwise consequential purpose. Where you choose to use a Beta Feature, you do so at your own risk.

What Feedback Means Here

“Feedback” means any suggestion, idea, comment, request, bug report, design, observation, recommendation, or similar input that you send to us about the Services, the Apps, the Website, an upcoming feature, a Beta Feature, or our business. Feedback is a kind of Submitted Content under Section 6, and the rules in this Section also apply to it.

Non-Confidential, Non-Compensated

All Feedback is given on a non-confidential basis and without expectation of compensation, attribution, or any other consideration. We do not accept confidential submissions; if you mark Feedback as confidential, we will treat the marking as having no effect, and we may delete the submission without reviewing it.

License and Assignment

By providing Feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free, fully paid, non-exclusive, sublicensable, transferable license to use, reproduce, modify, adapt, translate, create derivative works of, distribute, publicly perform, publicly display, and otherwise exploit the Feedback for any purpose, in any medium, and through any technology now known or later developed, without any obligation to you. To the extent any rights in the Feedback cannot be licensed in this way under applicable law, you irrevocably assign those rights to us, and you waive any moral rights, rights of attribution, and similar rights you may have in the Feedback to the maximum extent permitted by applicable law.

No Obligation to Use Feedback

We are not required to use, evaluate, or respond to any Feedback. We may already be working on similar ideas or features, and we may continue to do so independently of any Feedback you provide. Sending Feedback does not create any partnership, employment, agency, or fiduciary relationship between you and us, and does not give you any right to receive credit, compensation, or any benefit from any feature we may release.

Ownership of the Services and Content

The Services, the Apps, the Website, the Content, and all intellectual property rights in them are owned by us or by our licensors. This includes copyrights, trademarks, service marks, trade dress, trade secrets, patents, design rights, database rights, and any other intellectual or proprietary rights that exist now or may exist in the future, anywhere in the world. The Services, the Apps, the Website, and the Content are protected by intellectual-property laws and treaties.

ameri.gg Marks

“ameri.gg,” the ameri.gg wordmark, the ameri.gg logo, the names and logos of our games (such as “Blocks Out”), and any other names, logos, taglines, characters, artwork, or distinctive elements we use to identify our Services and games are our trademarks or trade dress (collectively, the “ameri.gg Marks”). All goodwill in the ameri.gg Marks belongs to us.

You may not use the ameri.gg Marks, or any confusingly similar marks, in connection with any product, service, promotion, sponsorship, or business without our prior written permission. Use of the ameri.gg Marks in a way that suggests an affiliation, sponsorship, or endorsement that does not exist is prohibited.

Fan Content, Streaming, and Screenshots

Subject to this Agreement and to any separate creator, brand, or community policy we publish, we permit you to capture screenshots and gameplay videos of the Apps and to share them on personal social-media accounts, community forums, and video-sharing platforms for non-commercial purposes, including streaming and let’s-play videos that may carry standard platform monetization. You may not (i) imply that we sponsor or endorse your content; (ii) modify the ameri.gg Marks or combine them with other marks in a way that creates a new logo; (iii) use the Services or the ameri.gg Marks in connection with content that violates Section 5; or (iv) use the Services or the ameri.gg Marks in any way that conflicts with this Section. We may issue a more detailed creator or brand policy in the future, and that policy will control where it conflicts with this Subsection.

No Implied Rights

Except for the limited license described in Section 4, the user-content licenses described in Section 6, and any rights expressly granted elsewhere in this Agreement or by separate written license, no rights are granted to you in or to the Services, the Apps, the Website, the Content, or the ameri.gg Marks, by implication, estoppel, exhaustion, or any other legal theory.

We Respect Copyright

We respect the intellectual-property rights of others and expect users of the Services to do the same. We respond to clear notices of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act and applicable equivalents in other jurisdictions.

How to Submit a DMCA Takedown Notice

If you believe that material on the Services infringes a copyright you own or are authorized to act for, please send a written notice to our designated copyright agent at the address below. Your notice must include all of the following so that we can act on it:

• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity, in sufficient detail for us to locate it (for example, a URL, an in-app screenshot with timestamps, or a precise description).
• Information reasonably sufficient for us to contact you, including your name, postal address, telephone number, and email address.
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send the notice to our designated copyright agent:

Designated Copyright Agent
ameri.gg
Email: support@ameri.gg (subject line: “DMCA notice”)
Postal address: Aydınlar, Reçine Sk. No:9, 34788 Çekmeköy/İstanbul

Counter-Notice

If we remove or disable access to material in response to a DMCA notice, and you believe the material was removed or disabled by mistake or misidentification, you may submit a written counter-notice to our designated copyright agent that includes the following:

• Your physical or electronic signature.
• Identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled.
• A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, postal address, telephone number, and email address, and a statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which we may be found), and that you will accept service of process from the person who submitted the original notice or its agent.

We may forward your counter-notice to the original complainant. If the complainant does not notify us within ten business days that they have filed a court action, we may, at our discretion, restore the material.

Misrepresentations

Under the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees. Please consider this before filing a notice or counter-notice.

Repeat-Infringer Policy

We will, in appropriate circumstances, suspend or terminate the Accounts of users who are repeat infringers of intellectual-property rights, and may take other action under Section 20.

Other Jurisdictions

If you are submitting a notice from outside the United States, or you are submitting under another regime (for example, the EU Digital Services Act, the EU Copyright in the Digital Single Market Directive, the United Kingdom Copyright, Designs and Patents Act, or the Canadian notice-and-notice regime), please follow the relevant procedure under the law that applies to you and use the contact information above. We will process valid notices under each applicable regime.

Privacy Policy

Our handling of Personal Data is described in our Privacy Policy at ameri.gg/privacy. The Privacy Policy is part of this Agreement and is incorporated into it by reference. By using the Services, you acknowledge that the Privacy Policy applies to you.

Cross-Border Transfers

We operate internationally and use service providers located in different countries. Your Personal Data may be transferred to, stored in, and processed in countries other than the country where you live. Where we transfer Personal Data from the European Economic Area, the United Kingdom, or another jurisdiction with cross-border transfer rules, we use appropriate safeguards required by applicable law, including the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, and equivalent mechanisms.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, port, or restrict the processing of your Personal Data, to object to certain processing, to opt out of the sale or sharing of your Personal Data, to limit the use of sensitive Personal Data, and to exercise other rights under applicable privacy laws (including the GDPR, UK-GDPR, CCPA, CPRA, and similar laws). The Privacy Policy explains these rights and how to exercise them.

Children’s Privacy

The Services are not directed to children under the minimum age described in Section 2. We comply with the United States Children’s Online Privacy Protection Act (COPPA), the United Kingdom Age-Appropriate Design Code, and similar children’s-privacy regimes that apply to us. If you believe a child under the relevant minimum age has provided Personal Data to us without the consent of a Representative, please contact support@ameri.gg and we will take appropriate action under applicable law and our Privacy Policy.

Security

We use technical and organizational measures designed to protect Personal Data against accidental or unlawful loss, access, disclosure, alteration, or destruction. No system is perfectly secure, however, and we cannot guarantee that the Services will be free from unauthorized access, errors, or interruptions. The Privacy Policy describes our general approach to information security in more detail.

Conflict

If a provision of this Agreement conflicts with the Privacy Policy on a privacy-related matter, the Privacy Policy controls for that matter to the extent of the conflict.

Changes to the Services

We may modify, add, remove, suspend, limit, or discontinue features, Apps, content, or any part of the Services at any time, in whole or in part, with or without prior notice, except where applicable law requires advance notice. Reasons may include the need to fix or improve the Services, to address security or legal concerns, to manage costs, to respond to third-party requirements, or to retire features and Apps that we no longer wish to operate. Where we retire a paid feature, the refund rules in Section 11 and the law that applies to you describe your remedies.

Changes to These Terms

We may update this Agreement from time to time. When we do, we will post the updated version on the Website at ameri.gg/user-agreement with a new Effective Date. Where the change is material, we will also give you reasonable advance notice by email, in-app or in-game message, on-page banner, or another reasonable method.

How Changes Take Effect

The updated Agreement takes effect on the Effective Date shown at the top of the new version, and applies to your use of the Services from that date forward. If you keep using the Services on or after the Effective Date, you accept the updated Agreement. If you do not accept the updated Agreement, you must stop using the Services before the Effective Date and may close your Account as described in Section 20.

Prospective Effect of Arbitration and Billing Changes

Despite the previous Subsection, any change we make to Section 24 (Dispute Resolution and Arbitration for US Users) applies only to claims that arise on or after the Effective Date of that change. Any change we make to a Subscription price, billing frequency, or cancellation rule applies only to renewal periods that begin on or after the Effective Date of that change, and only after any advance notice required by applicable law has been given.

No Retroactive Effect on Accrued Rights

Changes to this Agreement do not affect rights or obligations that have already accrued under a prior version of this Agreement before the Effective Date of the change, except where the change reduces a rule more in your favor or where the law requires retroactive application.

Version Archive

We may keep an archive of past versions of this Agreement so that you can refer to the version that applied to you at a particular time. The current version is always the version posted on the Website.

When This Agreement Starts and Ends

This Agreement starts when you first use the Services or accept it (whichever happens first) and continues until ended as described below.

You May End at Any Time

You may end this Agreement at any time by stopping all use of the Services, deleting any installed App, and, where you have an Account, closing it through the Account settings or by emailing support@ameri.gg. Cancellation of a Subscription is described in Section 10. Refunds are described in Section 11.

We May Suspend, Limit, or Terminate

We may suspend, limit, or terminate your access to the Services, your Account, or any feature, in whole or in part, with or without notice and with or without cause, including for any of the following reasons:

• We reasonably believe you have violated this Agreement, our community guidelines (where published), or any law that applies to you or to us.
• We reasonably believe your activity creates a risk of harm to us, to other users, to our partners, or to the integrity, security, or operation of the Services.
• Fraud, suspected fraud, chargeback, payment failure, or sanctions concerns related to your purchases, your payment method, or your identity.
• Intellectual-property infringement, including repeat infringement under Section 17.
• A request by a court, regulator, law-enforcement authority, Mobile Platform, or other authority with apparent jurisdiction.
• Long-term inactivity of an Account, as described in Section 3.
• Discontinuation of an App, a feature, or a service offering, with or without replacement.
• Any other reason permitted by these Terms or applicable law.

Notice and Appeal

Where required by law and where reasonable in the circumstances, we will give you advance notice of a suspension or termination and a chance to address the issue. Where applicable law gives you a right to appeal, the appeal process described in Section 7 applies.

Effect of Termination

When this Agreement, your Account, or your access to a feature ends:

• The license granted to you in Section 4 ends automatically, and you must stop using the affected Services and delete any installed App and any backup copy.
• Any pending purchases, Virtual Items, Virtual Currency, in-game progress, and other entitlements may be forfeited as described in Section 9, except where applicable law or Section 11 requires otherwise.
• The licenses you granted to us in Sections 6 and 15 continue in accordance with their terms and survive termination.
• Any obligations that, by their nature, are intended to survive termination — including those in Sections 6, 8, 9, 11, 14 (confidentiality), 15, 16, 17, 18, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 30 — continue in effect.
• Each party keeps any rights and remedies that have already accrued before termination.

No Liability for Termination

Except for the rights and remedies described in this Agreement and any rights you have under applicable law that cannot be waived by contract, we are not liable to you or to any third party for any suspension, limitation, or termination of your access to the Services or your Account.

We want our games to feel calm, reliable, and worth your time. At the same time, we cannot promise that every part of the Services will always be perfect. This Section explains the warranty limits that apply to your use of the Services.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, THE APPS, THE WEBSITE, THE CONTENT, ANY VIRTUAL ITEMS, ANY VIRTUAL CURRENCY, AND ANY BETA FEATURES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE, OUR AFFILIATES, AND OUR LICENSORS, ON OUR OWN BEHALF AND ON BEHALF OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS, EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION, AND DISCLAIM ANY AND ALL LIABILITY, THAT THE SERVICES, THE APPS, OR THE CONTENT WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY PARTICULAR RESULT, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

Information Provided “As Is”

Any information, advice, or guidance you obtain from the Services or from us, whether oral or written, including descriptions of features, levels of difficulty, ad behavior, or roadmap items, is provided as is and does not create any warranty beyond what is expressly stated in this Agreement.

Jurisdictional Limits

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of certain damages. In those jurisdictions, the exclusions and limitations in this Section apply only to the maximum extent permitted by applicable law, and you may have additional rights that this Agreement cannot waive. The Jurisdiction-Specific Addenda in Section 29 describe how some of these rights work in your region.

This Section limits the kinds of damages we can be liable for and the total amount of those damages. Read it carefully. Some types of liability cannot be limited by contract under the law that applies to you, and nothing in this Section limits liability that cannot be limited.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR LICENSORS, OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS, BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, REPUTATION, USE, DATA, VIRTUAL ITEMS, VIRTUAL CURRENCY, IN-GAME PROGRESS, OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICES, THE APPS, THE WEBSITE, THE CONTENT, OR ANY THIRD-PARTY SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THE DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICES, THE APPS, THE WEBSITE, OR THE CONTENT, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID US (NOT INCLUDING TAXES) FOR THE RELEVANT SERVICE IN THE TWELVE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).

These limits apply even if a remedy described in this Agreement fails of its essential purpose. The limits apply on a cumulative basis: multiple claims do not enlarge the cap.

Allocation of Risk

You acknowledge that the disclaimers in Section 21 and the limits in this Section reflect a fair and reasonable allocation of risk between you and us, that this allocation is essential to our ability to offer the Services on the terms in this Agreement, and that the price (if any) you pay for the Services reflects this allocation.

Carve-Outs and Jurisdictional Limits

Nothing in this Agreement excludes or limits liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited under the law that applies to you; or (iv) any other liability that applicable law expressly prohibits us from limiting. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the exclusions and limits above may not apply to you in full. The Jurisdiction-Specific Addenda in Section 29 describe some of the regional variations.

Time Limit on Claims

Except where applicable law requires a longer period, any claim or cause of action arising out of or relating to this Agreement or the Services must be commenced within one (1) year after the cause of action accrues, or it is permanently barred.

Your Indemnification of Us

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless us, our affiliates, our licensors, the Mobile Platforms, and each of our and their respective officers, directors, employees, contractors, agents, and service providers (each, an “Indemnified Party”), from and against any and all third-party claims, demands, suits, proceedings, investigations, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

• Your access to or use of the Services, the Apps, the Website, or the Content.
• Your User Content, including any claim that your User Content infringes any intellectual-property right, right of publicity, right of privacy, or other right of any person.
• Your breach of this Agreement, our community guidelines (where published), or any policy that we publish and that applies to your use of the Services.
• Your violation of any law, regulation, or right of any person, including any intellectual-property, privacy, publicity, contract, or consumer-protection right.
• Your use of any Third-Party Service through the Services, except to the extent the claim arises from our breach of this Agreement.
• Any tax obligation arising from your use of the Services or your purchases that you fail to pay.

Process

We will, where reasonable and permitted by law, promptly notify you of a claim covered by this Section after we become aware of it. Failure to give prompt notice does not relieve you of your indemnity obligations except to the extent the failure materially prejudices your defense. We may, at our option and expense, assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate in our defense at your expense. You may not settle any claim that affects the rights or obligations of an Indemnified Party, or that requires any admission by an Indemnified Party, without our prior written consent.

Cap and Carve-Outs

Nothing in this Section requires you to indemnify an Indemnified Party for liability that arises from the Indemnified Party’s gross negligence, willful misconduct, or fraud, or for any claim that applicable law expressly prohibits being subject to indemnification by you. Where applicable law caps or prohibits indemnification by a consumer, that applicable cap or prohibition controls.

Survival

This Section survives termination of this Agreement, your Account, or your access to the Services.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND US TO RESOLVE MOST DISPUTES BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT. IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU HAVE THIRTY (30) DAYS AFTER FIRST AGREEING TO THIS AGREEMENT TO OPT OUT.

Who This Section Applies To

This Section 24 applies to any user who lives in the United States or whose claim is governed by United States law. It applies to any past, present, or future dispute, claim, or controversy between you and us arising out of or relating to this Agreement, the Services, the Apps, the Website, the Content, any purchases, any advertising, any User Content, or any related interaction (each, a “Dispute”), regardless of the legal theory, including contract, tort, statute, fraud, misrepresentation, or any other.

Informal Resolution First

Before starting an arbitration, you and we agree to try to resolve the Dispute informally for at least sixty (60) days. To start informal resolution, the party raising the Dispute must send a written notice describing (i) the nature and basis of the Dispute, (ii) the specific relief sought, and (iii) the notifying party’s name, address, and contact details. You must send your notice to support@ameri.gg with the subject line “Informal dispute notice.” We will send our notice to the email or postal address you have on file with us. The statute of limitations and any filing-fee deadlines are tolled during the informal resolution period.

Binding Individual Arbitration

If the Dispute is not resolved within the informal resolution period, you and we agree that the Dispute will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and, where applicable, the AAA’s Mass Arbitration Supplementary Rules, as amended by this Section. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section. The arbitrator, and not any federal, state, or local court or agency, has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Section, including any claim that all or part of it is void or voidable. The arbitrator may grant any relief that a court could grant, but only on an individual basis.

Class-Action and Jury-Trial Waivers

YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE-ATTORNEY-GENERAL PROCEEDING. UNLESS YOU AND WE EXPRESSLY AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. YOU AND WE EACH WAIVE THE RIGHT TO TRIAL BY JURY.

If a court or arbitrator decides that the class-action waiver in this Subsection is unenforceable or invalid for any reason, then the entirety of this Section 24 (other than this sentence) is null and void with respect to the particular claim or claims subject to that decision, and the remainder of this Agreement, including Section 26 (Governing Law), continues to apply.

Mass-Arbitration Batching

If twenty (20) or more substantially similar arbitration demands are filed against us by or with the assistance of the same law firm or coordinated group of attorneys within a thirty (30) day period (a “Mass Filing”), you and we agree that the following procedure applies, in addition to the AAA Mass Arbitration Supplementary Rules:

• Cases will be administered in batches of up to one hundred (100) demands at a time.
• The AAA will administer no more than one batch at a time, and will not move a new batch into active administration until the prior batch is resolved.
• Filing fees and arbitrator-compensation deadlines do not begin to run for a demand until that demand is selected for active administration in a batch. The statute of limitations is tolled during this waiting period.
• The parties will use the AAA’s mediator-and-batch process or, where the AAA does not offer such a process, an analogous process to attempt to resolve each batch by global mediation before individual hearings begin.
• Any demand that is part of a Mass Filing and that is not resolved through this procedure will proceed under the AAA Consumer Arbitration Rules as modified by this Section.

30-Day Opt-Out

You may opt out of this Section 24 by sending a written opt-out notice to support@ameri.gg with the subject line “Arbitration opt-out” within thirty (30) days after you first agree to this Agreement, or, if this Agreement is updated to add or materially change Section 24, within thirty (30) days after the Effective Date of that update. The notice must include your name, the email or other identifier on your Account (if any), and a clear statement that you do not wish to resolve disputes through arbitration. Opting out applies only to Section 24; the rest of this Agreement continues to apply, and disputes will be resolved as described in Section 26.

Small-Claims and Injunctive Carve-Outs

Despite the rest of this Section, either party may bring an individual action in small-claims court for any Dispute that qualifies under the rules of that court, so long as the action remains in that court and remains an individual, non-representative proceeding. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights or to prevent unauthorized access, use, or disclosure of confidential information.

Location, Costs, and Procedure

Unless you and we agree otherwise, an arbitration hearing under this Section will be held by videoconference, by telephone, or, if the arbitrator determines that an in-person hearing is necessary, in the county where you live or another mutually agreed location. The arbitrator’s decision will be in writing and will state the essential findings and conclusions. Judgment on the award rendered may be entered in any court of competent jurisdiction. Filing fees and the arbitrator’s compensation are governed by the AAA Consumer Arbitration Rules; we will pay the portion of filing fees and arbitrator compensation that the AAA Consumer Arbitration Rules require, except where the arbitrator determines that your claim is frivolous or brought for an improper purpose.

Confidentiality

Unless applicable law or the AAA Rules require otherwise, the parties and the arbitrator will keep the existence and content of the arbitration confidential, including written submissions, hearings, and the award, except as needed to preserve rights, enforce the award, or comply with law.

One-Year Limitation

Except where applicable law requires a longer period, any Dispute arising out of or relating to this Agreement or the Services must be commenced within one (1) year after the cause of action accrues, or it is permanently barred. This limitation does not apply to claims that applicable law expressly preserves beyond this period.

Severability

If any provision of this Section 24 (other than the class-action waiver, which has its own severability rule above) is found to be unenforceable, that provision will be severed and the remainder of this Section will continue in effect.

Survival

This Section 24 survives the termination of this Agreement, your Account, and your access to the Services.

Who This Section Applies To

This Section 25 applies to any user who lives outside the United States, and to any Dispute for which Section 24 does not apply (including because the user has validly opted out of Section 24, or because Section 24 has been held unenforceable in a particular case).

Informal Resolution First

Before starting any formal proceeding, you and we agree to try to resolve the Dispute informally for at least sixty (60) days. The notice procedure described in Section 24 (Informal Resolution First) applies, with the same address and tolling rules.

Courts

Subject to the carve-outs and consumer-protection rules below, you and we agree that any Dispute that is not resolved informally will be brought exclusively before the competent courts described in Section 26 (Governing Law, Venue, and Severability), except where mandatory consumer-protection rules in the country where you live require that you be able to bring the Dispute before the courts of your home country.

EU Online Dispute Resolution

If you are a consumer in the European Union, the European Commission provides an online dispute resolution platform that you can access at ec.europa.eu/consumers/odr. We are not required to participate in the platform unless applicable law requires us to do so for a specific Dispute. Use of the platform does not affect your right to bring proceedings in court.

Mandatory Consumer Rights

Nothing in this Agreement deprives you of the protection of mandatory rules of the law of the country where you live, including consumer-protection rules and the right to bring proceedings before the courts of your home country, where applicable law gives you that right and that right cannot be waived by contract.

Injunctive and IP Carve-Outs

Despite this Section, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual-property rights or to prevent unauthorized access, use, or disclosure of confidential information.

Governing Law

This Agreement, and any Dispute arising out of or relating to it, the Services, the Apps, the Website, the Content, or any related interaction, is governed by the laws of the State of Delaware, and, where applicable, the federal laws of the United States of America, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The Uniform Computer Information Transactions Act (UCITA) does not apply.

Venue (Non-Arbitration Matters)

Subject to Section 24 (which requires arbitration of most Disputes for US users) and Section 25 (which preserves consumer-protection rights for non-US users), you and we agree that any Dispute that is permitted to proceed in court will be brought exclusively in the state and federal courts located in Delaware, USA, and you and we each consent to the personal jurisdiction of those courts and waive any objection to venue in those courts, except where mandatory consumer-protection rules in the country where you live require otherwise.

Severability

If any part of this Agreement is held to be invalid, illegal, or unenforceable, that part will be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if it cannot be modified, it will be severed, and the remaining parts of the Agreement will continue in full force and effect. The parties intend that, where any modification is required, the original intent and economic effect of the affected provision is preserved as closely as possible.

No Waiver

No failure or delay by us in exercising any right under this Agreement is a waiver of that right, and no single or partial exercise of any right precludes any other or further exercise of that right or any other right. A waiver is effective only if given in writing and signed by us.

Assignment

You may not assign, transfer, or delegate this Agreement, your Account, or any of your rights or obligations under this Agreement, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign or transfer this Agreement, in whole or in part, to any of our affiliates, to a successor in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, or to any other party where the assignment does not materially reduce your rights. Subject to this Subsection, this Agreement binds and benefits the parties and their respective permitted successors and assigns.

Entire Agreement

This Agreement, together with the Privacy Policy and any policies or feature-specific terms it incorporates by reference, is the entire agreement between you and us about the subject matter, and supersedes any prior or contemporaneous agreement, understanding, or communication, whether written or oral, on that subject matter. Nothing in this Subsection limits any liability for fraudulent misrepresentation.

Independent Parties

Nothing in this Agreement creates a partnership, joint venture, employment, agency, fiduciary, or franchise relationship between you and us. Neither party may make any representation on behalf of the other.

Construction

Section headings are for convenience only and do not affect the interpretation of this Agreement. Words such as “including,” “for example,” and “such as” introduce examples and are not limiting. References to a Section are to a Section of this Agreement. References to laws include any successor or replacement law.

Survival

Any provision of this Agreement that, by its nature, is intended to survive termination of this Agreement or your access to the Services, will so survive — including, without limitation, Sections 6, 8, 9, 11, 14 (confidentiality), 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 30.

Compliance With Export and Sanctions Laws

The Apps and the Services may be subject to United States export-control laws and regulations, including the Export Administration Regulations (EAR) and the sanctions programs administered by the U.S. Office of Foreign Assets Control (OFAC), as well as comparable laws and regulations of the European Union, the United Kingdom, the United Nations, and other jurisdictions. You agree to comply with all such laws and regulations as they apply to your use, transfer, export, re-export, import, or download of the Apps and Services.

Your Representations

You represent and warrant that:

• You are not located in, ordinarily resident in, or a national of a Sensitive Country, including any country, region, or territory subject to comprehensive U.S., EU, UK, or UN sanctions or embargoes.
• You are not listed on any U.S., EU, UK, or UN sanctions, denied-party, debarred-party, or restricted-party list, including the U.S. Specially Designated Nationals and Blocked Persons (SDN) List, the U.S. Entity List, and the U.S. Denied Persons List.
• You will not, directly or indirectly, use, transfer, export, re-export, or otherwise make available the Apps or Services to any person or destination prohibited by applicable export-control or sanctions laws.
• You will not use the Apps or Services for any purpose prohibited by applicable export-control or sanctions laws, including the development, design, manufacture, or production of nuclear, chemical, biological, or missile weapons.

This Section is a material part of this Agreement. A breach of this Section is a breach of this Agreement and, where applicable, of law.

Cooperation

Where required by applicable export-control or sanctions law, you agree to provide reasonable cooperation with us and with the relevant authorities in connection with any inquiry or investigation concerning the export or use of the Apps or Services.

U.S. Government End Users

The Apps and any related documentation are “commercial computer software” and “commercial computer software documentation,” as those terms are used in the Federal Acquisition Regulation (FAR) at 48 C.F.R. § 2.101 and in the Defense Federal Acquisition Regulation Supplement (DFARS) at 48 C.F.R. § 227.7202. Consistent with FAR 12.211 and 12.212, and with DFARS 227.7202-1 through 227.7202-4, any use, modification, reproduction, release, performance, display, or disclosure of the Apps and documentation by or for the U.S. Government is governed solely by this Agreement, and is prohibited except to the extent expressly permitted here. The contractor and manufacturer is ameri.gg.

We are not in breach of this Agreement, and we are not liable to you, for any failure, delay, or interruption in performing our obligations or providing the Services that results from any cause beyond our reasonable control. Causes beyond our reasonable control include, without limitation: acts of God; natural disasters; epidemics, pandemics, and public-health emergencies; war, armed conflict, civil unrest, and acts of terrorism; strikes and other labor disturbances; embargoes, sanctions, and other restrictions imposed by a government or competent authority; changes in law; failures, outages, or attacks on the internet, hosting providers, content delivery networks, telecommunications networks, power grids, or other infrastructure on which the Services rely; cyberattacks, intrusions, distributed denial-of-service incidents, and security breaches; failures of suppliers, service providers, or Mobile Platforms; supply-chain disruptions; and material shortages. Where a force majeure event occurs, we will use reasonable efforts to resume performance promptly once the cause is removed.

This Section does not relieve you of any obligation to pay amounts already due, except where applicable law provides otherwise.

This Section gives extra notices and rights for users in specific countries or regions. Where a provision in this Section conflicts with another provision of this Agreement for a user in the named region, the provision in this Section controls for that user.

California, USA

Under California Civil Code § 1789.3, California residents may report complaints about the Services to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

If you have purchased a Subscription, the auto-renewal disclosures in Section 10 are made under the California Automatic Renewal Law. You may cancel a Subscription at any time as described in Section 10 and Section 11.

California residents have privacy rights under the California Consumer Privacy Act and the California Privacy Rights Act, as described in the Privacy Policy, including the right to know, the right to delete, the right to correct, the right to opt out of the sale or sharing of Personal Data, and the right to limit the use of sensitive Personal Data.

New Jersey, USA

If you live in New Jersey, the limitations of liability in Section 22 do not apply to liability for any injury, loss, or damage that, under New Jersey law, cannot be limited by contract.

European Union and European Economic Area

If you are a consumer in the EU or EEA, you have mandatory consumer-protection rights that this Agreement does not override, including the right to bring proceedings in the courts of your country of residence and the right to rely on mandatory rules of the law of that country. The EU online dispute resolution platform is described in Section 25.

Our EU single point of contact under the Digital Services Act is described in Section 7. Where we are required to designate an EU legal representative under Article 13 of the Digital Services Act or Article 27 of the GDPR, the representative’s name and contact details are described in Section 30 or in the Privacy Policy.

United Kingdom

If you are a consumer in the United Kingdom, you have rights under the Consumer Rights Act 2015 that cannot be waived by contract, including the right that digital content supplied by us be of satisfactory quality, fit for any particular purpose made known to us, and as described. Nothing in this Agreement limits or affects those rights.

Where we are required to designate a UK representative under the UK GDPR, the representative’s name and contact details are described in the Privacy Policy.

Brazil

If you are a consumer in Brazil, the protections of the Brazilian Consumer Defense Code (Law No. 8,078 of 1990) and the Brazilian General Data Protection Law (LGPD, Law No. 13,709 of 2018) apply where required, including the right to bring consumer proceedings before the courts of your domicile.

South Korea

If you are a user in South Korea, where we are required to designate a domestic representative under applicable Korean law, the representative’s name and contact details will be made available in the Privacy Policy or by request to support@ameri.gg.

Australia

If you are a consumer in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods or services repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this Agreement excludes, restricts, or modifies any right or remedy conferred on you by the Australian Consumer Law that cannot be excluded, restricted, or modified by contract.

Quebec, Canada

Si vous résidez au Québec, vous reconnaissez avoir expressément demandé que cet Accord et tous les documents connexes soient rédigés en anglais. You acknowledge that you have expressly requested that this Agreement and all related documents be drafted in English. Where mandatory provisions of Quebec consumer-protection law or the Charter of the French Language require otherwise, those provisions control.

Germany

If you are a consumer in Germany, your statutory rights of withdrawal and warranty under the German Civil Code (BGB) apply to the extent required by law. The limitations of liability in Section 22 do not apply to liability for damages resulting from injury to life, body, or health caused by a negligent breach of duty by us or an intentional or negligent breach of duty by our legal representatives or vicarious agents, or to liability under the German Product Liability Act (Produkthaftungsgesetz).

Türkiye / Turkey

This Agreement is governed by the law specified in Section 26 and not by Turkish law, except where mandatory consumer-protection rules of Turkish law apply to a consumer resident in Türkiye and cannot be waived by contract. Where those mandatory rules apply, they control to the extent of any conflict with this Agreement.

Other Jurisdictions

Where the law of your country or region grants you consumer-protection or similar rights that cannot be waived by contract, those rights apply in addition to this Agreement and control to the extent of any conflict.

How to Reach Us

For questions about this Agreement, support requests, refund issues, account questions, copyright complaints, privacy requests, regulatory inquiries, and legal notices, you can email us at support@ameri.gg. Please use a descriptive subject line so that we can route your message correctly. The subject lines listed in this Agreement (such as “Informal dispute notice,” “Arbitration opt-out,” “DMCA notice,” “Content report,” “Moderation appeal,” “Refund request,” and “Privacy request”) help us respond more quickly.

Operator and Legal Entity

EU and UK Representatives

Where applicable law requires us to designate a representative inside the European Union or the United Kingdom — for example, under Article 27 of the GDPR, Article 27 of the UK GDPR, or Article 13 of the EU Digital Services Act — we will appoint one and update this Section with the representative’s name and contact details. Until then, you can reach us about any matter, including data-protection questions and any matter for which a representative would otherwise be the contact, by emailing support@ameri.gg.

Effective Date and Versioning

This version of the Agreement is effective from April 27, 2026 and is identified as version 1.0. Earlier versions, where they exist, are kept on file and can be requested by emailing the address above.

Acceptance

By using the Services, by creating an Account, or by clicking, tapping, or otherwise indicating that you accept this Agreement, you agree to be bound by it. If you do not agree to any part of this Agreement, please do not use the Services.